← Artificial Intelligence at SUNY Plattsburgh
Zoom AI features are available within SUNY Plattsburgh's Zoom Workplace environment. Sign in through campus single sign-on (SSO) and confirm that your Zoom profile uses your campus email address.
Before entering information: Do not enter personal, sensitive, confidential, or other Protected Information unless ITS has reviewed and approved that specific use.
Sign in on the web
- Go to plattsburgh.zoom.us or ai.zoom.us
- Select Sign in and choose the SSO option.
- Complete the SUNY Plattsburgh sign-in and multifactor authentication prompts.
Sign in through the Zoom Workplace app
- Open Zoom Workplace.
- Select Sign in with SSO.
- When asked for the company domain, enter plattsburgh.
- Select Continue and complete the SUNY Plattsburgh sign-in process in your browser.
Verify the account
- Open your profile in Zoom Workplace or the Zoom web portal.
- Confirm that the displayed email address is your @plattsburgh.edu address.
- If the email address is personal or unfamiliar, sign out and repeat the campus SSO process.
Open Zoom AI chat
- Sign in to the Zoom Workplace desktop app or web app with your campus account.
- Open Home or another Zoom area that supports AI chat.
- Select the AI chat icon in the upper-right corner.
- Enter your prompt or select a suggested prompt.
If the account or AI option is missing
- Confirm that the profile shows your @plattsburgh.edu address.
- Update Zoom Workplace to the current version.
- Sign out and repeat the SSO process using the company domain plattsburgh.
- Contact the Helpdesk if the campus account is correct but an expected feature remains unavailable.
Important usage guidance
- Verify important claims and summaries before relying on or sharing AI-generated output.
- Review meeting notices and participant expectations before using AI features in a meeting.
- Remember that a campus account does not authorize every type of university information.
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