Communication & Collaboration

Email Services, File Sharing & Storage including Google Drive & Workspace, Zoom & Conferencing Support

Categories (2)

Zoom Meetings and Zoom Phone

This category contains Knowledgebase articles about the Zoom meeting and phone software. This category also contains all the information for Zoom Phone and the various hardware devices used with Zoom Phone.
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Artificial Intelligence

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Articles (21)

Digest Announcement Examples: Email Text, Links, and Attachments

Sample digest submissions for policy notices, events, HR webinars, applications, and service changes, with guidance on action buttons, document links, and supported attachments.

Google Workspace for Education Services for Under 18 Users at SUNY Plattsburgh

Understand age-based restrictions on your SUNY Plattsburgh Google account, what changes when you turn 18, and how to get help with coursework or service access.

How do I access a delegate email account?

How do I access Google Drive files directly on my desktop?

How do I access my Plattsburgh State University Email?

How do I add my Plattsburgh email to the Google gmail mobile app?

How do I change my Zoom voicemail?

This is a quick reference to change your Zoom voicemail greeting. This can only be achieved through the Zoom Web Portal referenced in the instructions.

How do I create a Google Shared Drive?

How do I get Optisigns for a department?

Optisigns

How do I manage my Google contacts?

How do I send an email as an alias address

How do I use Gmail's built in mail merge?

How to I restrict posting to my calendar via email?

How to Send an Accessible Message to the Student or Employee Digest

I receive 'Location is not available' when trying to access Google Drive files directly on my office PC.

MyPlattsburgh Portal - Information & FAQ

Information regarding the new MyPlattsburgh portal and native mobile app.

MyPlattsburgh Portal - Tips and Known Issues

New Email and Portal Digests

Explore the updated Student and Employee Digests in email, MyPlattsburgh, and the mobile app, with a video walkthrough and guidance for accessible announcements.

What is my storage limit in Google?

Yuja Video Service FAQ

Zivver Secure Email – FAQ