My Recently Visited Services

Report an issue or request assistance related to Teaching or Learning.


This service is intended to capture project based IT service needs.


Report an issue or request assistance with Wi-Fi, Wired Connectivity or Phones.


This service is for the MyPlattsburgh portal system, including the web-version as well as the Android and iOS native mobile apps. Fill in the form below to provide feedback, report problems, or make suggestions.


Request modification to programs/reports, request new programs/reports to be created, or request assistance with existing programs/reports.


Report an Issue or Request Assistance with Software/Applications.


Request contractor remote access to allow management of local systems they support.


Use this service to request assistance for Zoom Meetings and the Zoom Phone services for campus.


Report an issue with an account, or access to a system or service.


Report an issue or request assistance with Administrative or Reporting services.


Report Issues using Brightspace


Use this service to request technical or programming assistance with the Omni content management system or to report technical problems and errors with the main campus website. You can also use this service for reporting Accessibility issues with a webpage on the main campus website, or other web property owned by the campus and we will forward it to the campus accessibility officer.


Report an issue or request assistance with Printing, Scanning and Copying services.


Report an issue or request assistance with Desktop & Mobile Computing services.


Report an issue or request assistance with Classroom Technology services.


Reporting issues or request assistance with Communication and Collaboration services.


Use this service to get support or make requests related to the ImageNow system.


Report an issue for, or request assistance related to Information Security.


Use this service to request access to post to a mailing list, request membership changes, or report technical issues with a list.


Use this service to request assistance, create new forms, or get access to existing forms in the MachForm form product.


Choose this option if you need assistance with job scheduling, need to request a new scheduled job, or any modifications to existing jobs.


Use this option to get assistance with the ImageNow platform. If something isn't working correctly, you need to report a problem, or otherwise need assistance use this offering.


Choose this option if you you need to request access to a Workflow or Drawer in ImageNow for yourself or someone else.


Use this offering if you need something new created in ImageNow.