If you receive an error similar to the image above, that usually indicates that the Google Drive software required to provide access to your Google Drive files is not running. Open the Windows start menu, locate the Google Drive software and click on the application to start the software. If starting the software does not resolve the issue it would be best to restart the PC. If the problem persists after restarting the PC, it would be best to contact the Computer Helpdesk at 518-564-4433.